Sioux Falls, South Dakota – December 2024– Silencer Central, the nation’s largest dealer, distributor, and manufacturer of suppressors, announces it has broken ground on an all-new warehouse and distribution center located adjacent to its headquarters building.
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The new 60,000-square-foot facility will house state-of-the-art inventory and distribution lines for all Silencer Central products, as well as research and development infrastructure, including an indoor shooting range.
“I am immensely proud of the hard work and dedication of our team,” said Brandon Maddox, Silencer Central CEO. “We recently celebrated a milestone of 100,000 suppressors shipped. Incredibly, by the end of 2024, we will have doubled that by shipping an additional 100,000 units, just this year. I am excited to see what the team can do with the added space and the technology we are building into the facility. In the end, it will greatly benefit our customers, which has been the goal all along – Making the process of buying a suppressor simple and easy.”
The new building will house a completely automated warehouse system capable of fulfilling 2,000 orders per hour. Along with the speed automation brings comes an improvement in compliance with federal regulations, something that is vital to suppressor sales. In addition to the warehouse and distribution lines, the new facility will add to Silencer Central’s research and development capabilities by incorporating rapid prototyping technology and an indoor test range.
“When we set out to design the expansion, we knew that the level of technology we wanted and needed would be a first for South Dakota,” Maddox said. “I must admit, too, that I’m excited to see what we can do with the advanced R&D tools we are bringing in. It will allow ideas to go from the sketchpad to a working prototype in a fraction of the time.”
Moving the warehouse and distribution operations to a new building will free up roughly 20,000 square feet of space in the Silencer Central headquarters, paving the way for additional staffing to keep up with the growth of Silencer Central and its business extensions, BANISH Suppressors and Delivered by Silencer Central.
For more information on Silencer Central, go to www.silencercentral.com.
Silencer Central Eases Suppressor Purchases with New Customer Information Portal
Sioux Falls, South Dakota –– Silencer Central, the largest suppressor retailer in the United States, has unveiled a new Customer Portal that gives all Silencer Central customers access to their information 24/7. This new service allows customers to see the status of their order, as well as online document control, giving the customers better access to their information.
“We’ve said right from the start that we are a customer service-centered company,” said Brandon Maddox, Silencer Central CEO. “Our new Customer Portal gives our customers access to all their information, including all of their documents. The Portal also has the functionality to allow customers to sign documents, further simplifying the silencer buying process. It was designed to enhance the customer experience, which I feel is a vital part of our business.”
The Silencer Central Customer Portal allows customers to fill out, review and sign documents, as well as see the progress on their eZ-Pay plan, order tracking, order history, and much more. New customers will be prompted to start a portal account during checkout, regardless of how they make a purchase, be it phone, internet, or at a show. Existing customers who don’t have a portal account set up can set one up from the website.
For more information on what information can be accessed through the Portal, or to set up an account, go to www.silencercentral.com/blog/customer-information-portal-info/.
About Silencer Central:
Silencer Central embarked on its illustrious journey in 2005 as South Dakota Silencer, an events-based business driven by the mission of reaching the underserved hunting and sport shooting market through a simplified silencer ownership process. Evolving into Dakota Silencer and finally rebranding as Silencer Central in August 2020, the company expanded its simplified process to all 42 states where silencers are lawful. Recognized on the 2024 Inc. 5000 list of fastest-growing companies, Silencer Central has made purchasing a silencer a breeze by managing the entire buying process for consumers. With services including a free NFA Gun Trust, interest-free payment options, and direct shipping to their front door upon approval, Silencer Central continues to lead the way. For more information, call 888-781-8778 or visit SilencerCentral.com.
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